TIPS FOR SURVIVING THE NIGHTMARE REALM

• Get your tickets in advance. In order to guarantee entry, please purchase your ticket to The Nightmare Realm ONLINE. All tickets are timed tickets to keep queue times to a minimum. Your time slot is your estimated entry time to the haunt mazes. It can take up to 1 Hour to get through the haunt mazes, along with additional attractions on site to explore in your own time. A limited number of tickets are available each night at the box office however we cannot guarantee entry as these tickets tend to sell out. (Please Note: In order to skip the queues please purchase a Fast Pass ticket. Zombie Insurance bands can ONLY be purchased at the box office for €2 – they keep the worst away from you.)
• Photography outside of the haunt mazes is allowed and encouraged. Take as many photos as you’d like with our roaming characters and other entertainers. While inside the haunt mazes we do not allow filming or photography of any kind. There are no food, drinks, bottles, recording devices, photography, videography, smoking or flashlights allowed.
• No Halloween masks are allowed inside. If you come in costume please leave your mask and accessories in your car. Face paint is acceptable. No hoods.
• Mistreating any Nightmare Realm performer will result in being ejected from the event without refund. There is absolutely NO touching of the performers. We are a no touch haunt.
• There are no refunds for being scared.
• There is absolutely NO Alcohol, NO smoking, NO lighters, and NO vaping allowed in the event.
• There are no outside food or drinks (open or unopened) allowed at the event. We don’t allow intoxicated individuals into the event. No refunds will be given.

• There is a Dublin City carpark on Marys Lane, next to the Nightmare Realm, charged at local rates. The Main entrance is on St Michans St.
• For customers using the Luas to get to us: Take the Luas Red line to “Four Courts” Luas stop. We are approx 1 minute walk from the Luas stop along Chancery St. The Main entrance is on St Michans St
• The nearest bus stop is the Church street stop, served by the 83 and 83A bus. We are approx a 2 minute walk from this stop. The Main entrance is on St Michans St 
• You can easily walk to The Nightmare Realm from the city centre. From the spire walk down Henry street, straight to Mary Street, Mary street Little and then Marys Lane. The Main entrance is on St Michans St
• Zombie insurance bands can only be purchased at the box office for €2. These bands are to lessen the scare when you feel you need it. Hold up the bands in the air so the actors can see it and they will give you the space you need to continue the mazes.

• Please arrive to The Nightmare Realm via the main entrance on St Michans St. All purchased tickets will be scanned at the box office. Each visitor will receive a wrist band at the entrance, which will be marked after entry of each haunt maze. 
• The show starts as soon as you arrive, while you wait to enter the haunt mazes expect to be entertained by our roaming characters and other performers. Feel free to take pictures and videos with them, they love the spotlight.
• Guests can enter in max groups of up to 10 at a time. Larger groups will be divided at the entrance to each haunt maze. If you stop to wait for your friends inside the haunt mazes, you are doing yourselves a dis-service, as well as causing other groups to catch up to you.
• Off peak nights (Wednesdays, Thursdays or Sundays) are less busier than peak nights (Fridays, Saturdays and Mid-Term). Expect off peak nights to have less queue waiting times and more space in between you and other groups inside the haunts. Peak Nights are our busiest nights, with more chances of longer wait lines and less spacing inside in the mazes. Inside all haunt mazes we have special directions and adjustments made to accommodate larger numbers of customers on weekends and busier nights.
• If it’s important for you to have a more “alone” feeling at the haunted house, come earlier in the month, or on Thursday/Sunday.  If you enjoy the energy and excitement that is fuelled by more people, attend on a Friday/Saturday, or later in the month. Either way, we are confident that you will enjoy your experience!
• Final note: on our busy weekend nights closer to Halloween, we can sell out. To ensure your entry, purchase tickets online in advance. If you have an online ticket in hand, you will get in that night. However, in the event of a sellout night, our on-site box office will close early.

WARNING:

1. All customers must wait in a queue line before each haunt maze. Buying your tickets ahead of time does not mean you do not wait in line to get into the haunt mazes. Every effort is made to get everyone into the haunt mazes in a timely manner. However, if you come during peak hours, your wait may be extended and we are unable to specify by how much. Please plan accordingly.
2. If you or anyone in your group needs special arrangements for a member of your group, or individual who may not be able to wait in line for extended period of time, please email us with specifics and we will work with you and your group to ensure your comfort while you wait.